Granite Gumtree
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    • Home
    • Our Services
      • General Human Resources
      • Business Protection Audit
      • Artificial Intelligence
      • Outsourced HR Department
    • Contact Us
    • Granite Monthly
Call Now
  • Home
  • Our Services
    • General Human Resources
    • Business Protection Audit
    • Artificial Intelligence
    • Outsourced HR Department
  • Contact Us
  • Granite Monthly
Call Now

Privacy Policy

Privacy Policy

Last updated: 17 August 2026

Granite Gumtree ("Granite Gumtree", "we", "us" or "our") respects your privacy and is committed to protecting personal information that we collect, hold, use and disclose.

This Privacy Policy explains how we manage personal information in connection with our website, enquiries, clients, prospective clients, HR consulting and outsourcing services, recruitment activities and other business operations.

Where applicable, we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

The types of personal information we may collect depend on your relationship with Granite Gumtree and the services we are providing.

This may include:

  • name, address, telephone number and email address;
  • job title, employer and business contact information;
  • employment history and employment-related information;
  • resumes, qualifications, licences and professional registrations;
  • recruitment and candidate information;
  • payroll, remuneration, leave and employment entitlement information;
  • performance, disciplinary and workplace conduct information;
  • workplace complaints, grievances and investigation information;
  • information relating to workplace disputes or employment matters;
  • identification and right-to-work information;
  • emergency contact information;
  • communications between you and Granite Gumtree;
  • information submitted through our website, forms or email;
  • billing, payment and transaction information; and
  • technical information relating to your use of our website.

In providing HR services, we may also receive personal information from our business clients about their employees, contractors, job applicants or other individuals.

2. Sensitive Information

As part of providing HR and workplace services, Granite Gumtree may occasionally handle sensitive information.

This may include information concerning:

  • health or medical circumstances;
  • disabilities or workplace adjustments;
  • workers' compensation or workplace injuries;
  • racial or ethnic origin;
  • religious beliefs;
  • sexual orientation;
  • trade union or professional association membership;
  • criminal history; or
  • other information classified as sensitive information under applicable privacy legislation.

We will only collect and use sensitive information where it is reasonably necessary for our functions or activities and where we have consent or another lawful basis to do so.

3. How We Collect Personal Information

We may collect personal information directly from you when you:

  • contact Granite Gumtree;
  • submit an enquiry through our website;
  • engage us to provide services;
  • communicate with us by telephone, email or other means;
  • provide information during an HR, workplace or recruitment process;
  • apply for a position;
  • attend a meeting or consultation with us; or
  • otherwise provide information to us.

We may also receive personal information from third parties, including:

  • our business clients;
  • employers;
  • managers and supervisors;
  • employees and contractors;
  • job applicants;
  • recruitment providers;
  • payroll or HR systems;
  • professional advisers;
  • service providers; and
  • government bodies or regulators where appropriate.

Where Granite Gumtree receives personal information from a client in order to provide HR services, we will generally use that information for the purposes for which it was provided and in accordance with our engagement with the client.

4. Why We Collect and Use Personal Information

We may collect, hold, use and disclose personal information for purposes including:

  • providing HR consulting and outsourced HR services;
  • responding to enquiries;
  • communicating with clients and prospective clients;
  • managing client relationships;
  • preparing employment documentation;
  • assisting with recruitment and onboarding;
  • advising on workplace relations and employment matters;
  • assisting with performance management;
  • assisting with disciplinary processes;
  • conducting or assisting with workplace investigations;
  • managing workplace complaints and grievances;
  • assisting with employee relations matters;
  • supporting payroll, remuneration and employment administration;
  • providing workplace policies, procedures and HR documentation;
  • complying with legal, regulatory and contractual obligations;
  • maintaining business and accounting records;
  • managing our website and business systems;
  • improving our services;
  • protecting our legal rights and the rights of our clients; and
  • any other purpose that is reasonably related to the reason the information was collected.

We will not use personal information for an unrelated purpose unless permitted by law or we have obtained appropriate consent.

5. Information We Handle on Behalf of Clients

Granite Gumtree provides HR outsourcing and consulting services to businesses.

In performing these services, we may be provided with personal information relating to our clients' employees, contractors, applicants and other personnel.

Depending on the circumstances, our client may remain primarily responsible for determining how that information is used, while Granite Gumtree handles the information for the purpose of providing the agreed services.

We take reasonable steps to ensure information provided to us by clients is handled securely and only accessed by people who require it for legitimate business purposes.

6. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to provide our services or operate our business.

Recipients may include:

  • the client organisation for whom we are providing services;
  • employees, managers or representatives of a client where appropriate;
  • professional advisers, including lawyers and accountants;
  • IT, cloud storage, software and technology providers;
  • payroll, HR and recruitment service providers;
  • insurers and workers' compensation providers;
  • government agencies and regulators;
  • courts, commissions and tribunals;
  • law enforcement agencies where required by law; and
  • other service providers supporting our business.

We do not sell personal information.

7. Overseas Disclosure and Cloud Services

Granite Gumtree may use third-party software, cloud hosting, communications and technology providers to operate our business and provide services.

Some of these providers may store or process information using systems located outside Australia.

Where personal information is disclosed or stored overseas, we will take reasonable steps, where required, to ensure that the information is handled appropriately and in accordance with applicable privacy requirements.

8. Website, Cookies and Analytics

When you visit the Granite Gumtree website, certain technical information may be collected automatically, including:

  • IP address;
  • browser type;
  • device information;
  • pages visited;
  • referring website;
  • date and time of access; and
  • website usage information.

Our website may use cookies and similar technologies to improve functionality, understand website usage, measure marketing performance and improve our services.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

We may also use third-party analytics, advertising or website services. Those providers may collect information in accordance with their own privacy policies.

9. Marketing Communications

Where permitted by law, we may use contact information to communicate with clients, prospective clients or other business contacts about Granite Gumtree services.

You may ask us to stop sending marketing communications at any time by using an unsubscribe function where provided or by contacting us.

We will not sell your contact information to third parties for their own marketing purposes.

10. Storage and Security

Granite Gumtree takes reasonable steps to protect personal information against:

  • misuse;
  • interference;
  • loss;
  • unauthorised access;
  • unauthorised modification; and
  • unauthorised disclosure.

Security measures may include password protection, access controls, secure software systems, staff confidentiality obligations and other appropriate technical and organisational safeguards.

No method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

11. Retention of Information

We retain personal information for as long as reasonably necessary for:

  • providing our services;
  • maintaining appropriate business and employment records;
  • meeting contractual obligations;
  • resolving disputes;
  • protecting legal rights; and
  • complying with legal and regulatory requirements.

When personal information is no longer reasonably required, we may securely destroy or de-identify it, subject to applicable record-keeping requirements.

12. Accessing or Correcting Personal Information

You may contact Granite Gumtree to request access to personal information we hold about you or to request that inaccurate, incomplete or out-of-date information be corrected.

We may need to verify your identity before providing access.

In some circumstances, we may be legally permitted or required to refuse access to particular information. If this occurs, we will generally explain the reason where appropriate and permitted.

Where information is held by Granite Gumtree solely on behalf of one of our clients, we may refer your request to the relevant client organisation.

13. Privacy Complaints

If you believe Granite Gumtree has not handled your personal information appropriately, please contact us.

Please provide sufficient information for us to understand and investigate your concern.

We will review privacy complaints and seek to respond within a reasonable period.

If your concern is not resolved and the Privacy Act applies to the matter, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).

14. Third-Party Websites

Our website may contain links to third-party websites.

Granite Gumtree is not responsible for the privacy practices, security or content of external websites. You should review the privacy policy of any third-party website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal obligations.

The current version will be published on the Granite Gumtree website together with the date it was last updated.

16. Contact Us

For questions, privacy requests or complaints concerning this Privacy Policy or the way Granite Gumtree handles personal information, please contact us using the contact details or contact form available on the Granite Gumtree website.

Granite Gumtree
Australia

Copyright © 2026 Granite Gumtree - All Rights Reserved. Terms and Conditions apply for all products and offerings listed. HR Agents are field experts, not legal professionals and do not provide legal advice.

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